Any of us are experienced at presenting "slide shows" and lectures and calling it training. While this technique is effective for transmitting information, the workshop approach is much more effective for accomplishing lasting attitude change. The following tips should help you facilitate learning that lasts.

  • Deliver no more than 15 minutes of lecture before an exercise.

  • Break larger groups into smaller groups to carry out the discussion/exercises.

  • Give the small groups some structure and a clear guideline about what they should bring back to the entire group from the small group exercise/discussion.

  • Identify clear learning goals for the small group exercises.

  • Be sure to clearly cover the learning points for achieving the goals in the debrief of the exercise.

  • Use a facilitation and questioning technique for the debrief of each exercise. Draw their "work" summary points, and/or conclusions into the framework of the learning points. Better to let them discuss their conclusions in their own words and draw their conclusions into the learning points

  • Teach through questioning and facilitation of discussion rather than through lecture. Use the lawyers' approach of "leading" the witness in order to bring out learning points and draw appropriate conclusions.

  • Engage each member of the audience through personal examples, talking with them about how the material applies to them, asking them for examples, soliciting the help of those who may have some expertise with the subject matter being covered, discussing personal issues with them over the break.

  • The instructor's role is skillful facilitation; relate points made by the small groups during the debrief of the exercises to general themes coming from all of the groups. Point out and attempt to clarify the differences among the groups.

  • Acknowledge the experience and expertise of the audience.

 

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