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As president of Miller Consultants, I would like to give you a capsulated version of my personal, educational, and professional history. I grew up in a small town in the Midwest, among farmers, teachers, and factory workers. I worked summers in a glass factory (along with my father) in a nearby city to help with college expenses. When I completed my Ph.D. in social psychology, I accepted a position on a university faculty, and at the same time I began teaching night classes at a local IBM plant. I discovered that I enjoy teaching working adults. Factories were experiencing major changes as this time, such as the introduction of very sophisticated automation systems. Company leaders at IBM knew they must retrain workers whose jobs were being replaced by new technology. They knew how to teach new technical skills, but they were not sure how to approach the social side of the transition. They hired me to help. During ensuing years I worked with personnel at IBM corporate headquarters in Armonk, New York and ultimately was sent to virtually every IBM plant in North America to assist with retraining. I assisted in the technical training, and I incorporated social transition interventions as well. I left the university and founded Miller Consultants. Over the years, we have developed a reputation for providing cutting edge products and services made to order for our select client partners.
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Kathleen Miller talks Performance Management Please join the discussion and add your comments
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