About Us - Our History
How And Why We Started
As president of Miller Consultants, I would like to share the history and philosophy of our company. Before I formed Miller Consultants in 1980, I held many jobs in several organizations. I was a waitress, a cashier, a factory worker, a secretary, a nursing home aide and a clerk in a retail store and a teacher. As a result of my varied experiences, I gained an understanding of the factors that enhance or hinder employee engagement and performance. I learned of the importance of leadership in establishing an organization culture where people thrive and therefore pull together to achieve business results. I learned what it takes for companies to excel in pleasing the customer.
After I became a social psychologist, I started Miller Consultants in order to build an organization where talented people could come together to create extraordinary results for its clients. I am proud to say that we have achieved that goal and continue to strive for greater excellence as we enter our 30th year in business. I am grateful to all of our current and past associates as well as to our hundreds of clients who have taken this fulfilling journey with us.
Below is a small sampling of clients we've had the honor to work with over the course of our 30 year history:
Miller Consultants' Timeline
1980: Miller Consultants begins business and our first client was IBM. Worked out of one bedroom apartment and used a typewriter, as PC use was not widely used.
1982: Hired first employee – Cil Stephens – who still works for Miller Consultants today. Upgraded to our first PC.
1983: Began working with IBM nationwide on transition strategy for blue collar workforce moving off of plant floor as typewriters were phased out. Automation was brought into plants and workforce needs shifted.
1989: Published book entitled “Retraining the American Workforce”, based on the IBM transition strategy work.
1992: Moved the business to a real office building.
1994: Began capturing our intellectual capital which would later become the tools for our new business Human CapiTools.
1997: Pioneered and changed business organizational model to a ‘virtual organization' where staff worked ‘virtually’. Invested in high tech tools, including terminal server and video conferencing equipment.
2000: Became certified as Woman Owned Business.
2004: Began a strategic partnership with MWH. MWH is a private, employee-owned firm with approximately 7,000 employees worldwide. The company provides water, wastewater, energy, natural resource, program management, consulting and construction services to industrial, municipal and government clients in the Americas, Europe, Middle East, India, Asia and the Pacific Rim.
2008-2009: Expanded our business to open office in Canada.
